Your front desk.
Always ready.

Give your clinic an AI receptionist that answers everyday questions, explains your services and helps visitors find the information they need — 24/7.

  • Works on your existing website
  • Answers only from your approved information
  • No coding required

The receptionist preview couldn't be loaded right now.

The problem

Your front desk answers the same questions all day.

Most website visitors want simple information. When nobody is available to answer, they call during your busiest hours — or they leave.

Repetitive questions

“Do you take new patients?” “Where do I park?” The same answers, many times a day.

Missed website inquiries

Visitors who browse after hours can't get an answer until you reopen.

Opening hours

People call just to check whether you're open today or on a holiday.

Questions about services

Patients want to know what you offer and how to book before they commit.

Routine admin requests

Staff time goes to administrative questions instead of the patients in front of them.

The product

A receptionist on your website that knows your clinic.

UltraReception answers general administrative questions using only the information you approve, and points visitors to your team for everything else.

24/7 website availability

Visitors get answers evenings, weekends and holidays — whenever they're looking.

Instant administrative answers

Hours, location, parking, payment methods, policies — answered in seconds.

Clinic-specific knowledge

Your services, FAQs and approved prices. It won't invent anything you haven't provided.

Custom branding

Your colors, logo, name and welcome message, so it feels like part of your site.

Existing booking portal

Sends visitors to the booking system you already use. Booking is always completed there.

Human escalation instructions

When it can't help — including any medical question — it shares how to reach your staff.

How it works

Live on your website in three steps.

1

Configure your clinic

Add your business details, opening hours and booking link in a guided setup.

2

Add your approved information

Enter your services, FAQs and policies. The receptionist only answers from what you add.

3

Install it on your website

Paste one line of code into your site, or we'll help you do it as part of setup.

Demonstration

Try it with a fictional clinic.

This is the real UltraReception receptionist, connected to Bright Dental — a made-up clinic with fictional hours, services and prices. It isn't connected to any real clinic or patient data.

  • “What are your opening hours?”Answers from the clinic's approved hours.
  • “What services do you offer?”Lists only the services the clinic has added.
  • “Do you offer laser whitening?”Says it doesn't have that information and points you to staff.
  • “Should I take antibiotics for my tooth pain?”Declines to give medical advice and directs you to qualified staff.

Please don't enter personal or medical information. Demo conversations are not stored.

The live demo is unavailable right now. Please try again later.

Pricing

Simple, transparent pricing.

One setup fee and a flat monthly subscription.

Installation

$499 one-time

Includes setup, configuration, widget installation and launch assistance.

  • Account and receptionist configuration
  • Branded widget
  • FAQ and knowledge setup
  • Website installation, testing and launch

Additional integrations, custom work and usage above the included monthly allowance may cost extra. Usage is not unlimited. See full pricing details.

FAQ

Frequently asked questions

What is UltraReception?

UltraReception is an AI receptionist for your clinic's website. It answers general administrative questions — like opening hours, location, services and approved prices — using information you provide.

How does it work?

You enter your clinic's details, services, FAQs and policies in the dashboard, then add a short snippet to your website. When a visitor asks a question, the receptionist looks up your approved information and writes a short answer.

Does it replace my receptionist?

No. It handles routine website questions so your team has fewer repetitive calls. Anything it can't answer is directed to your staff.

Can I customize its appearance?

Yes. You can set its name, welcome message, colors, theme, launcher position, title and logo, and preview changes before publishing.

Can I use it on my existing website?

Yes. It works on most websites, including WordPress, Squarespace, Wix and custom sites — anywhere you can add a script tag. It's isolated from your site's styles so it won't break your design.

Can it answer clinic-specific questions?

Yes, as long as the answer is in the information you've added. If it isn't, the receptionist says it doesn't know and shares how to contact your clinic. It won't make up services, prices or hours.

Can it book appointments?

Not directly. The current version directs visitors to your clinic's existing online booking page, where they complete the booking themselves. It never confirms or books appointments on its own.

What happens when it doesn't know an answer?

It tells the visitor it doesn't have that information and shares your contact details. It won't claim to have contacted your staff. Medical questions are always directed to qualified clinic staff.

Is my clinic information shared with other clinics?

No. Each clinic's information is stored separately and the receptionist only ever uses your clinic's data.

Visitor messages are sent to our AI provider to generate answers and are not stored by UltraReception. UltraReception is designed for general administrative questions only — it is not intended for patient health information and is not a HIPAA or PHIPA compliant service. Visitors are asked not to share personal or medical details. See our Privacy Policy.

Ready to give your front desk a break?

Set up your receptionist, or talk to us about installation.